We value the protection of your personal information. This policy explains how Sunfeng (Hubei) New Materials Co., Ltd. ("we") collects, uses, stores and protects the information you provide through this website.
When you contact us through the "Warranty & Support", "Book a Visit" or inquiry forms on this website, you may voluntarily provide: your name, company name, email address, phone number, intended product/service, and the message content. Such information is collected only when you submit it actively; we do not forcibly obtain it otherwise.
The information we collect is used solely to: (1) respond to your inquiries, quotations and after-sales requests; (2) arrange visits, sample shipments and technical coordination; (3) follow up on business matters when necessary. We will not use your information for unrelated commercial purposes.
Information you submit is stored in our own business system (backend service) and protected by reasonable measures such as access control and transmission encryption against unauthorized access, disclosure or tampering. We retain your information only for the period necessary to fulfill the purposes described in this policy.
Except in the following circumstances, we will not sell or share your personal information with third parties: (1) where completing the service you requested requires sharing within the necessary scope with affiliated companies or authorized service providers; (2) where disclosure is required by applicable laws, regulators or judicial procedures; (3) where necessary to protect the legitimate rights and interests of us and our users.
This website does not currently use cookies for user tracking or advertising. Browser local caching is used only to improve page loading and does not involve personal identification.
You have the right to access, correct or delete your personal information we hold, and to withdraw previously granted authorization. To exercise these rights, please contact us through the details below, and we will respond and process within a reasonable period.
This website may contain links to third-party platforms (e.g. social media, channels). The privacy practices of such links are governed by the respective third parties; this policy does not apply to them. Please review their privacy statements separately.
We may revise this privacy policy from time to time. The updated version will be posted on this page and takes effect on its publication date. Continued use of this website constitutes acceptance of the updated policy.
If you have any questions or requests regarding this privacy policy, please contact us:
Tel: +86-712-2659996 / +86-18672939071 | Email: 1527163688@qq.com
Factory: No.9 Zhongbei Road, High-tech Zone, Xiaogan, Hubei, China
Last updated: September 1, 2026.